Customer Excellence Award 2020

“Bel Jou receives British Airways Holidays accolade in recognition of customer excellence”

Bel Jou is delighted to announce that it has received a British Airways Holidays. Customer Excellence Award for 2020, despite it being one of the most challenging years in the industry.

Based on unbiased guest reviews, this accolade recognises superior services, facilities and customer experiences offered by hotels around the world. Bel Jou received an overall score of 9.6/10.

British Airways Holidays is one of the UK’s leading tour operators, which uses customer feedback to identify top-rated hotels as part of its commitment to providing high-quality holidays.

“We are delighted that Bel Jou is one of our top-rated hotels for 2020. In a challenging year of uncertainty, this award is a testament to the hotel’s commitment to offering an exceptional customer experience. We look forward to continuing our relationship and together delivering unforgettable holidays for our customers.”

 

May 2021

Customer Excellence Award 2019

Congratulations Team Bel Jou!

Bel Jou is delighted to announce that it has received a British Airways Customer Excellence Award for 2019.
This award comes from unbiased customer reviews and is designed to showcase the hotels that impress
guests the most.

Bel Jou received an overall score of 9.2/10.

British Airways Holidays has gathered over 102,000 independent hotel reviews this year. In 2019, British
Airways awarded close to 650 Customer Excellence Awards across the globe to recognise their top-rated
hotels.
 
“Bel Jou has been distinguished by British Airways Holidays https://www.britishairways.com/en-gb/flights-
and-holidays/holidays customers for delivering a superior customer experience. We are delighted to
confirm that you are one of our top-rated hotels for 2019” said Claire Bentley, Managing Director
of British Airways Holidays.

October 2020

TripAdvisor 2020 Travellers' Choice Award

Congratulations Team Bel Jou Hotel

Every year, TripAdvisor pulls together all the reviews, ratings, and saves that travellers share from across the globe — and use that info to spotlight the very best. The Travellers' Choice Best of the Best awards celebrates them all.

Great Job Team Bel Jou!!

September 2020

Bel Jou is now ranked in the top 5 hotels in Castries By Travel Myth

According to the Travelmyth algorithm Bel Jou Adults Only - All Inclusive" is now ranked in the top 5 hotels in Castries!

Travel myths is the hotel recommendation engine for sophisticated travellers seeking unique holiday experiences. With 45 unique categories, shoppers can choose and combine any category to find the perfect accommodation for them.

2019 Hall Of Fame Award from Trip Advisor

Bel Jou Hotel has earned a Certificate of Excellence every year for the past five years, we're pleased to announce that Bel Jou Hotel has qualified for the Certificate of Excellence Hall of Fame.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and most recent reviews and opinions submitted by travellers on TripAdvisor over a 12-month period, as well as a business’s tenure and ranking on the Popularity Index on the site. To qualify for the award, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

Hall of Fame Award

Bel Jou Hotel has earned a Certificate of Excellence every year for the past five years, we're pleased to announce that Bel Jou Hotel has qualified for the Certificate of Excellence Hall of Fame.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account the quality, quantity and most recent reviews and opinions submitted by travelers on TripAdvisor over a 12-month period, as well as a business’s tenure and ranking on the Popularity Index on the site. To qualify for the award, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

About TripAdvisor

TripAdvisor, the world's largest travel site*, enables travelers to unleash the full potential of every trip. With over 630 million reviews and opinions covering the world's largest selection of travel listings worldwide – covering approximately 7.5 million accommodations, airlines, experiences, and restaurants – TripAdvisor provides travelers with the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. TripAdvisor also compares prices from more than 200 hotel booking sites so travelers can find the lowest price on the hotel that's right for them. TripAdvisor-branded sites are available in 49 markets, and are home to the world's largest travel community of 455 million average monthly unique visitors, all looking to get the most out of every trip. TripAdvisor: Know better. Book better. Go better.

British Airways Holidays CustomerExcellence Award 2018

Bel Jou is delighted to announce that it has received a British Airways Customer Excellence Award for 2018. This award comes from unbiased customer reviews and is designed to showcase the hotels that make their guests the happiest.

Bel Jou received an overall score of 9.1/10.

British Airways Holidays is one of the UK’s leading tour operators. As part of its commitment to providing high-quality holidays, British Airways uses customer feedback to find its top-rated hotels. British Airways Holidays works with Reevoo, an independent and impartial third-party company, to collect reviews from their customers. Reviews are only collected from genuine British Airways Holidays customers, who are asked to score hotels based on location, service, cleanliness, and sleep quality. Participants also give the hotel an overall score out of ten. Find out more about Reevoo at ba.com/reevoo.

HotelsCombined recognize Bel Jou Adults Only - All Inclusive amongst the best hotels in Saint Lucia

The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:

  • At the time of judging, a winner is rated 8.00/10 or over with a minimum of 50 customer reviews certified by HotelsCombined.

  • We couldn’t detect any major customer service problems, nor recurring or unresolved issues.

Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance.

Bel Jou Adults Only - All Inclusive boasts a high satisfaction rating among guests and travel industry experts, receiving 319 reviews for an impressive rating of 8.7 out of 10.

Booking.com Guest Review Award 2018

Congratulations Bel Jou Hotel! Your guests have spoken – you’re their hospitality hero. Your boundless passion, commitment and hard work have earned you a 2018 Guest Review Award. We know that these properties have offered great guest experiences and our Guest Review Awards are a great way to showcase this achievement.

Each year, Booking.com likes to celebrate properties with a review score average of 8.0 and above or for properties who have ten or more reviews online.

January 2019